Highwire Public Relations seeks Public Relations Account Director (B2B Tech and Healthcare)
The Account Director position is a unique opportunity to become a leader for an innovative PR agency. As a member of our management team, this individual has to be a visionary creative type with 7+ years of experience growing teams and delighting clients. The Account Director will lead 4 to 5 teams overseeing the development of high-level strategy with clients to ensure the team is successful with media strategies. You will also be involved in new business development and operational leadership. As a member of senior management, this individual will serve as a mentor, manager and lead example for all account teams on client management, quality assurance, staff development and strategic guidance. If you have been waiting to discover a role that allows you to be a catalyst in a thriving, meaningful workplace, then Highwire might be just the place for you.
Qualifications:
At least 7 years PR agency experience
Record of high academic achievement with good degree and A level results, particularly
English and/or Business
Core consumer brand PR background with some knowledge of corporate PR and crisis management
Experience of running a reactive and proactive press office and handling incoming press enquiries
Experience measuring the ROI of communications activities
Experience with social media influencer engagement, content campaigns, and media
coverage amplification
Excellent publicity skills – a strong understanding of the media, editorial requirements
and what ‘makes’ a story
Ability to demonstrate creativity and innovative thinking
A wide network of national consumer and business as well as regional contacts across a
broad spectrum of media
Experience in delivering impactful PR campaigns from inception through to delivery with
a strong cuttings folder to prove it!
Ability to build relationships internally and externally, interfacing at all levels
Superior people and communication skills, both verbal and written
Strong organizational and time management skills
Team player who works well under pressure
Thrives in an environment of flexibility and change
Responsibilities:
Media/Influencer Relations
Strong relationships particularly with business, broadcast and influencer media and
ability to direct staff to develop the same.
Strong grasp and creative use of social media channels to engage and support
efforts.
Ongoing engagement of media for the agency (e.g. blog Q&A, lunch talks, etc.)
Experience measuring the ROI of communications activities.
Experience with social media influencer engagement, content campaigns, and
media coverage amplification.
Client Service/Management
Deliver exemplary client service for specified clients.
This will include: Developing and maintaining a strong working relationship with the
client who listens and values your advice.
Developing a strong working knowledge of your clients’ business, their competitors
and relevant industry bodies.
Identifying key messages and audiences and developing strategic communications
plans.
Delivering projects and campaigns on time and on budget.
Understanding the financials of each account, the allocated hours per month vs.
actual fee and managing the accounts according to the resulting servicing levels.
Proactively communicating regularly with clients on status of deliverables and
budget.
Identify relevant opportunities to secure organic growth and hit your revenue targets.
Develop and maintain strong relationships with appropriate members of the media.
Keep abreast of market trends, new technologies and client needs.
Own account management to ensure monthly client billing is accurate, client
expenses are recouped, and accounts are current.
In addition to leading strategic planning efforts, fully partake in the execution of the
programs we develop, as determined appropriate by account, including but not limited to writing/editing, media relations, social media, digital communications and crisis work.
Be an ambassador for the agency.
Writing Proficiencies
Ability to generate a plan for a campaign or an entire PR program.
Ability to generate and edit award submissions, press releases, fact sheets,
backgrounders, biographies, tour reports, briefing books, contributed articles, speaking opportunity abstracts, pitches, Q&As, company memorandum and general team correspondence; also responsible for their production and assembly.
Professional, articulate and timely client communication.
Development of consistent, creative, successful pitches.
Agency Operations
Maintain 3-4 direct reports, assist in development of goals for reports, deliver annual reviews and quarterly check ins.
Contribute toward company growth by participating in new business development and generating excellent client case studies.
Drive initiatives to identify new business opportunities. Identify, attend and encourage others to attend networking events.
Maintain a respectful, enthusiastic, and professional attitude towards coworkers, clients, and outside colleagues and lead the team by example.
Support teams and manage up and down.
Responsible use of flexible work policies. Uses Highwire social channels; writes for
Highwire blog.
Mentor junior staff to elevate development.
Self Development
Proactively set up quarterly goals with principal; track against goals and demonstrate growth
Effectively prioritize responsibilities based on impact, timelines, workflow and client goals.
Drive projects forward independently, eliminating the need for managers to consistent check in re: follow through/ task completion. Identify areas for self-improvement and bring suggestions and solutions to management.
Consistently hit deadlines or give enough notice if you won’t.
Attends regular networking events.
Highwire Perks Include
● Competitive salary
● Merit-based bonuses and promotions
● Excellent vacation policy including office closure between Christmas and New Years
● 401K Match
● Medical and dental benefits/ FSA
● Commuter Benefit
● Curiosity Stipend
● Cell phone reimbursement
● Wellness benefit
● Calm Meditation App
● Donation Match
● Full-time writing Coach
● Mentorship
● Monthly recognition programs
● Summer Friday Hours
● Quarterly Highwire fun events – Thanksgiving is our favorite holiday
● Dog friendly work environment
● Extremely supportive, nurturing environment with many opportunities for learning
and growth
How to Apply:
https://jobs.lever.co/highwirepr/4a715935-46ce-4f3b-98ef-14d214483aba?lever-origin=applied&l ever-source%5B%5D=Diversity%20Action%20Alliance
About the Company:
Highwire Public Relations is a leading technology public relations agency based in San Francisco with offices in New York City, Boston and Chicago. We work with a wide range of clients across cloud technology, enterprise, security, financial services technology (fin-tech), and healthcare as well as consumer products and services.
HighwirehasbeennamedTechnologyAgencyoftheYear andBestAgencytoworkforby PRWeek, PRovoke and Inc. Magazine. We are a learning culture that welcomes diverse perspectives to develop our teams, coach for career growth and embrace new ideas.
At Highwire PR, we are entrepreneurs, makers, and explorers. We are committed to fostering an inclusive agency environment, where every employee can be seen, heard, and valued. We believe in taking and owning a seat at the table, and the equal importance of creating empowered spaces for diverse storytellers. We seek to hire, develop, and retain talented professionals from a wide range of backgrounds. Applicants from historically marginalized or underrepresented groups are encouraged to apply.
Location: San Francisco, Chicago, New York, Boston