Office Manager
JOB DESCRIPTION
Raleigh, NC, United States
APCO has an immediate opening for an Office Manager in our downtown Raleigh office. This position will be an integral partner to the office, the managing director and the deputy managing director by supporting day-to-day activities as outlined below.
Named the 2024 Agency of the Year by SABRE, we are open, collaborative, diverse and curious. Clients come to us to help solve tricky problems, create new ideas and campaigns, and connect with others. We believe in the power of communication to affect change and we are excited by purposeful work.
Responsibilities:
Cover reception and telephones from 8:30am–5:00pm (excluding one-hour break from 12:00pm–1:00pm)
Support APCO-sponsored/hosted event planning and logistics, including supporting in-person. Sometimes events will be after hours or at other locations.
Support in client/new business logistics and management, including contact database.
Daily monitoring of the conference room calendars (scheduling, set-up and video calling assistance, etc.).
Register and coordinate food/beverage for guests/client meetings.
Process travel itineraries, as needed.
Purchase and stock office supplies, snacks and other items as needed.
Oversee vendor management (including research and selection) as well as office equipment, maintenance, troubleshooting and contracts.
Manage all-office financial items such as sending expense reports to corporate, filling out corporate credit card forms, processing invoices, etc.
Keep office information current and accessible, including business licenses and permits, as well as onboarding materials for new hires.
Maintain various public areas of the office so they are neat, professional and free of hazards.
Manage building information and requests (i.e. notices, temperature, vendor COI’s, etc.)
Other duties to include: mail distribution (UPS/FedEx set up, messenger services), managing staff itineraries.
Qualifications:
High school diploma, bachelor’s degree preferred.
At least 7 years successfully providing a high level of administrative support in a fast-paced deadline driven environment.
Ability to interact closely with clients, staff and others with a high level of professionalism
Excellent Microsoft Office Suite skills required (i.e. Word, Excel, PowerPoint, etc.)
Experience facilitating and supporting virtual events using Teams/Zoom room systems or similar.
A passion for learning and applying new technologies in the workplace.
The successful candidate will work when required with APCO’s IT team to assist with hands-and-eyes support for the Raleigh office.
Excellent communication and analytical skills.
Willingness to analyze administrative processes and suggest improvements or efficiencies.
Ability to multi-task and be a proactive communicator.
Experience working in a PR agency or other professional services environment a plus.
Careers at APCO:
APCO is a global advisory and advocacy firm helping leading corporations, foundations and governments navigate a complex world and create lasting impact.
Founded in 1984, with one woman’s vision and bold action, APCO has grown into an independent, majority women-owned firm of more than 1,200 employees with work spanning 80 markets around the world.
Headquartered in Washington, D.C., APCO is comprised of strategic advisers, consultants and creators, working together across borders and functions, to provide services and expertise on financial, competitive, political and societal issues.
APCO is a trusted partner to bold purpose-led leaders, lawmakers, government officials, NGOs, the media and other stakeholders in the health, energy, technology, transportation & infrastructure and food & consumer products sectors. For 40 years, the firm has provided public affairs, crisis & reputation, impact, corporate reputation and global solutions services.
APCO is renowned for its ability to champion clients’ interests and permission to operate, build their reputation and strengthen their standing. APCO’s integrated approach and team of tenacious and empathic talent create connections and winning strategies that accelerate progress and deepen impact.
By bringing diverse people and ideas together, and working beyond traditional boundaries, APCO builds the un/common ground upon which progress is made.