Client Management Internship, Integral
Internship Overview
Integral’s internships provide opportunities to work with Integral, an award-winning Employee Experience agency. We partner with our clients to navigate organizational change and design employee experiences that lead to a better working environment. At Integral, we help our clients connect with their most important public: their employees. We’re looking for interns with a manifest interest in human interaction, communications, creativity, media, culture, and a knack for building relationships, and project management.
As a Client Management Intern, you will help coordinate business development activities and internal marketing initiatives. You will get hands-on experience on agency business processes, everything from supporting client events or participating in pitch proposals. You’ll be asked to provide strategic thinking and tactical support on deliverables like qualitative research, workshop facilitation, content creation, developing and hosting client and special events/webinars, and more. Most importantly, the internship is designed with YOU in mind. If you love being part of a team, and creating communications that delight and achieve strategic goals, then this role might be perfect for you.
Internship responsibilities
Do: Client Work
Prepare agendas, develop project timelines, track milestones, provide transcription synopses, meeting notes, and other collateral that ensures your team is organized and able to anticipate client needs.
Support Integral teammates on client deliverables and content creation such as communications research, writing, stakeholder interviews, focus groups, desk research, data analyses, etc. Most importantly, share your ideas and input along the way!
Proactively gain a deep understanding of our clients’ employee population, brand, and business goals in the discovery and ongoing client management process.
Sell: Business Development
Engage with varying levels of management at the director and executive levels on business development opportunities, helping with pitches and prospective client communications.
Research and create client profiles, participate in and analyze sales calls to further understand the client’s needs and goals.
Contribute to developing project proposals, client presentations, timelines, and scopes of work.
Grow: Integral’s own culture and operations
Contribute to organizing in-person or virtual team events, knowledge-sharing sessions, client webinars, or Integral’s own social media presence.
Contribute your writing skills to Integral’s blog and/or the Integral Employee Activation Index.
Participate alongside Integral team members in team rituals and funness.
About You
Your full self. At Integral, we practice authenticity and gratitude. Meaning, we’re forthright with one another and celebrate interactions that feel meaningful, legitimate, equitable, and true. Come prepared to be yourself and nothing more. Kind is clear, clear is kind.
You’re inspired by positively impacting how employees experience their work.
You’re a top-notch listener. Whether it’s gathering insights from a client, receiving feedback, or discussing a new business opportunity, you can easily identify needs and areas of opportunity.
You can work with a team and follow instructions, but are comfortable working autonomously and not afraid to ask questions and seek clarity when confused.
A go-getter personality: you’re eager to try new things, learn a new skill, or dive into unfamiliar territory.
A strategy-oriented brain. You have a knack for figuring out how to get from point A to point B.
You get excited about cutting-edge research and inspiring creative.
You are curious about employee experience, internal and organizational communications, or workplace culture.
Experience & Skills
Experience:
You’re a recent college graduate or an undergraduate Junior or Senior pursuing degrees in related fields, such as Marketing, Communications, Digital Communications/Media, Business Administration, Psychology, Sociology, Anthropology, etc.
Prior internship experience in an agency or startup preferred, but not required
Internship Skills:
Excellent organizational and project management skills: You’ve worked in the Google Suite, you love breaking down projects into to-do lists, and you know how to stay on top of a busy schedule.
You’re able to analyze a variety of information (research, interviews, data, etc.) and synthesize findings in an organized, easily digestible way.
Proficiency in Office Suite (PowerPoint, Word and Excel) and Google Suite (Google Slides, Google Sheets, Google Docs)
Summer Intern logistics
Internship program dates are June 5th, 2023 – September 1st, 2023
We’re willing to flex on these dates, depending on your school schedule
Up to 40 hours per week
Observed Holidays:
July 4th – CLOSED
Compensation: $20/hour up to 40 hours/week.
Summer Intern Candidate Requirements
To be considered, please send ALL of the following in an email to hello@teamintegral.com with the subject line, “2023 Client Management Internship”:
A resume
A cover letter (bonus points if you share your thoughts about The Index.)
Optional: an answer to the following question: If you had to pick an animal to describe your communication style, what would it be and why? OR, from your perspective, what do you see as the biggest communication challenge employers face today?
Once you have submitted the above, we will contact you via email on whether or not you have been selected to move forward with an interview, and provide details on next steps.
Notes
Integral will not be providing visa sponsorship for this internship now or in the future. Therefore, in order to be considered, you must have the ability to work without a need for current or future visa sponsorship. We require proof as a condition of employment.
You must have received, or be willing to receive, the COVID-19 vaccine by date of hire. We require proof of vaccination as a condition of internship employment.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.